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LEGAL

Privacy Policy

How we handle information shared through our website and business communications.

Last updated:

Introduction

This policy explains how AVYARD (Shandong) Intelligent Equipment Co., Ltd. handles personal information in connection with avyard.com and related business communications. AVYARD is a B2B machinery manufacturer and supplier based in Jining, Shandong, China, offering remote control mowers and mini excavators.

Information We Collect

You may provide information through general, product, contact or dealer / OEM inquiry forms, or when communicating with us directly. Depending on your inquiry, this can include:

  • Your name, company, email, phone or WhatsApp number, and country or region.
  • Buyer type, product interest, preferred model, quantity and purchase plans.
  • Application, working conditions, customization requirements and target market.
  • Messages and other information you choose to share about an inquiry or cooperation project.

Not every form requests every item. Please share information relevant to your business inquiry and avoid sending sensitive personal information or personal details about others unless necessary and authorized.

How We Use Information

We use inquiry and communication information for purposes related to your request and our business operations, including:

  • Responding to inquiries and discussing suitable equipment, configurations and quotations.
  • Handling dealer, distributor, OEM and private-label cooperation discussions.
  • Responding to spare-parts or after-sales questions and discussing factory visits.
  • Coordinating business communications, documentation and order-related requirements.
  • Operating and securing the website, preventing spam or abuse, and improving the buyer experience.
  • Meeting applicable legal obligations and maintaining relevant business records.

Business Inquiries and Communications

We may contact you using the details you provide to respond to your inquiry, clarify requirements or continue a related business discussion. If you prefer a different contact channel or no further non-essential communication, please tell us.

When you contact us through an external service such as WhatsApp, that service also processes information under its own terms and privacy practices.

Automatically Collected Information

Website servers, hosting and security services may process IP addresses, browser and device information, request logs and other technical data needed to deliver and protect the website. This information may help diagnose technical problems and identify abusive requests.

Service Providers

We may use third-party infrastructure, security, email-delivery and other technical providers to operate the website and support inquiry processing. These providers may process information needed for those services when enabled.

Relevant information may also be shared where needed to coordinate a business request or meet applicable legal obligations. AVYARD does not sell personal information as part of its normal website inquiry process.

Cookies and Similar Technologies

The website may use cookies or similar technologies necessary for security, functionality and technical operation. Browser settings can help you manage these technologies, although blocking necessary technologies may affect website functions.

We use Google Analytics 4 to understand website visits, pages viewed and browser or device information. The Google Analytics tag loads when you visit the website and uses first-party analytics cookies with a configured lifetime of up to 180 days, refreshed during subsequent visits. Google signals and advertising personalization are disabled. We do not send inquiry field values such as your name, email address, phone number or message to Google Analytics. Google may process analytics information internationally under its privacy practices.

This website does not display a cookie consent banner. You can manage or delete cookies through your browser settings, or use the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. These controls do not delete information already collected. Google explains its use of data at https://policies.google.com/technologies/partner-sites.

International Processing

AVYARD serves international equipment buyers. Information may be processed in countries or regions different from your location because AVYARD and its service providers may operate internationally. Applicable privacy rules can differ between locations. Contact us if you have questions about the handling of information connected with your inquiry.

Data Retention

We retain inquiry and business information only for as long as reasonably necessary for the purpose for which it was collected, ongoing business communication, security, recordkeeping and applicable legal obligations. The period depends on the nature of the inquiry, the business relationship and any relevant recordkeeping requirements.

Data Security

We take reasonable measures appropriate to the information and how it is handled to help protect it against unauthorized access, misuse or loss. No method of transmission or storage can guarantee complete security. Please avoid sending sensitive information that is not needed for your inquiry.

Your Choices and Privacy Rights

Depending on applicable law and your location, you may have rights relating to access, correction, deletion, restriction, objection or other handling of personal information. You can also ask us to update your contact preferences.

Send requests to contact@avyard.com. We may need information to verify your identity and understand the request. We will consider requests in accordance with applicable law, including any requirements to retain relevant business records. Where applicable, you may also raise a concern with the relevant privacy authority.

Children’s Privacy

This website is intended for business and professional users and is not directed to children. If you believe a child has provided personal information through the website, contact us so we can review the matter.

Changes to This Privacy Policy

We may update this policy to reflect changes to website functions, information handling or applicable requirements. The date at the top identifies the latest update. Any additional notice required by applicable law will be provided.